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Customer experience | Sales, Customer Insights,...

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All the saved values not appearing under sub grid but appearing those from save & close option

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Posted on by PJ-29040805-0

8

Hi,

I have created the form with editable sub grid. Upon save the new record, few column values not populated to the grid.

But if use save and close while adding new records, those appearing correctly on the form.

Please advise.

Thanks & Regards,

Pavan

+91 - 6281537131

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Microsoft Dynamics CRM

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Muhammad Shahzad Sh... 2,373 Most Valuable Professional on at

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Solution:
1. Refresh the Sub-Grid
   - Add a “formContext.data.refresh()” call after saving to reload data.

2. Check Column Mappings
   - Ensure all columns are properly mapped in the sub-grid configuration.

3. Use “GridControl.refresh()”
   - If using JavaScript, manually refresh the grid:
     javascript
     formContext.getControl("subgridName").refresh();

4. Verify OnSave Event
   - Ensure no scripts are interfering with the save process.

Quick Fix:
Use Save & Close (if acceptable) or implement a manual refresh as above.

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