Dynamics Community Forum Thread Details

Sales Order totals showing double amounts temporarily after creation — Business Central v28.1

Hi everyone,

We are experiencing an issue in Microsoft Dynamics 365 Business Central in which some customer users see double amounts in the Sales Order line totals when creating a new Sales Order.

The strange part is that the amounts appear doubled only during the initial creation/editing of the Sales Order. Once the users leave the document and open it again, the totals are displayed correctly.

This behaviour has been occurring for about a week.

A few details:

The issue is only reported by the customer’s users.
Our support team has not been able to reproduce the issue.
Business Central was updated to v28.1 on 18/06/2026.
A screenshot is attached showing the doubled totals -

Has anyone experienced similar behaviour after the v28.1 update, or could this be related to something else, such as personalisation, browser cache, extensions, user-specific settings or internet connection?

I would appreciate any ideas or suggestions on what might cause this temporary incorrect display of Sales Order totals.

Thank you in advance!

Categories:

Dynamics 365 Business Central

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