We are configuring dual-write to sync all the Posted Work Orders from Field Services to Sales Orders in the Finance.
The dual-write works perfectly when we create a Work Order manually and save/post. It creates the Sales Order.
We also have an automated flow which converts Cases to Work Orders in FS and in this case dual-write doesn't recognize this Work Order and never syncs.
Would be keen to know what is the trigger, the dual-write is looking for? If known, then we could probably add this in the automation flow.
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