Unable to Qualify the lead & Unable to Move to next stage from Qualify to Develop in Opp

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Posted on by CU26101221-0

Hello,

We have strange issues with one of the user where he is able to create a Contact, Account, Opportunity, Lead as a standalone but when he creates a lead and qualify it he is getting a BPF error of the following but another user with the same security role from different BU was able to qualify the lead

We tried by creating a contact and account as a standalone and tag them as an existing in the lookup fields in the lead form but still while qualifying a lead he is getting the attached error

One more issue is in opportunity where he is able to create it but nothing is happening when he clicks on next stage in the Quality stage after filling up all the values

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Dynamics 365 Sales