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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Sales Agent in Microso...
Customer experience | Sales, Customer Insights,...
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Sales Agent in Microsoft 365 Copilot with Dynamics 365

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Posted on by Travis South 69

For teams that have moved Sales agent in Microsoft 365 Copilot beyond an initial pilot, what has been the biggest barrier to production readiness: Dynamics 365 Sales data quality, permissions and security, process consistency, or ongoing ownership and support?
 

I am especially interested in what surfaced only after real sellers started using it.

Categories:
Microsoft Dynamics CRM
Dynamics 365 Sales
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