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Notification overview include previous approval

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Posted on by HS-04061107-0

When a sales order credit limit is approved the notification overview that that the order is approved is send to the requester but previous approvals are also included in the notification overview email. This did not work like this until about a week ago.

Could this be a bug with a recent upgrade?

Regards

Hendrik Stapelberg

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HS-04061107-0 on at

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Notification overview include previous approval

Hi Kasper

The Notification setup was like you suggested ie New Record.

I see in the job queue entries, that the Notification Entry Dispatcher had an error for Cheri, the approver. I restarted this job queue entry and will see if this helps.

According to the users, the notification email gets repeated with exactly the same information. When a new approval is done, that notification overview gets repeated a few times.

I hope the restart of the Notification Entry Dispatcher will solve the issue.
KasparsSemjonovs 3,702 Super User 2024 Season 2 on at

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Notification overview include previous approval

Check in Notifications Setup (can be opened from Approval User Setup - for each approver user), if user receives notification for Approval.
It should be just "New Record" if You don't want to receive these. Could be someone added this notification setup there in your system last week?