web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / I am unable to enter m...
Service | Customer Service, Contact Center, Fie...
Unanswered

I am unable to enter my phone number to my account.

(0) ShareShare
ReportReport
Posted on by CU28110154-0
I'm trying to redeem my Microsoft rewards point and I need to have a phone number linked to my account. The problem is, every time i tried doing so 
It just didn't work. Some people have also been dealing with this problem for months and It's still unresolved. Microsoft support just didn't do anything about it. I was hoping someone could help me in this situation.
Categories:
Dynamics 365 Customer Service
I have the same question (0)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Pallavi Phade – Community Spotlight

We are honored to recognize Pallavi Phade as our Community Spotlight honoree for…

Congratulations to the October Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 73 Super User 2025 Season 2

#2
Siv Sagar Profile Picture

Siv Sagar 52 Super User 2025 Season 2

#3
MVP-Daniyal Khaleel Profile Picture

MVP-Daniyal Khaleel 45

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans