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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Column Security Profil...
Customer experience | Sales, Customer Insights,...
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Column Security Profiles: field not usable in Journey branching (Customer Insights ā€“ Journeys)

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Posted on by Silvia Innamorati 35

Hi everyone,

Iā€™m experiencing an issue with Customer Insights ā€“ Journeys (Real-time) when using a field protected by Column Security Profiles.

Scenario:
- A custom field on Contact (Privacy choices)
- Column security enabled
- A Column Security Profile configured with: Read = Allowed, Assigned to users (including All Users)
 
I want to use this field in a journey condition (Attribute branching): 
Field = "Marketing Consent Control"
Condition = equals YES / NO
 
The field is visible and populated in Dataverse, but inside the journey condition always evaluates to Other / default branch.
 
Checks already completed:
- Field correctly populated
- Logic in journey is correct
- Column Security Profile configured with Read access
- Test users can read the field
- Feature switches Use protected fields enabled
 
Does anyone know which user executes the journey and reads this field in Customer Insights ā€“ Journeys?
 
Thank you for your help.
 
KR
S.I.
 
Categories:
Dynamics 365 Customer Insights - Journeys
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