This question is technically about ax 2012, but I believe it works the same in D365F&O.
In a customer record, there is a setting for "Line Discount" under "Discount" in the "Sales order defaults" section.
This setting points to a record in the "Customer Price/Discount Groups" (Inventory Management->Setup->Price/Discount->Customer price/discount groups).
I'm having a problem where the discount percentage in a sales line is NOT populating for certain item numbers for certain customers, which use a particular customer price/discount group.
What I can't figure out is how a price/discount group actually relates to a specific percentage discount value. This has got to be some kind of setup issue, because the discount amount fills in fine on my development system, but not in production (again, only for certain customers, for certain items, that use this specific price/discount group).
Could someone point me to where to see what actual percentage value relates to a particular price/discount group?
Tried looking for table relationships to the customer price/discount group that would point me to where the actual value is. No luck.