Skip to main content

Notifications

Customer experience | Sales, Customer Insights,...
Unanswered

Customizing Customer Voice forms that use "Save and Continue" functionality

(1) ShareShare
ReportReport
Posted on by 6
Hi, I've created 2 forms in Customer Voice.
 
One form allows the user to register their email address. This allows the user to request a personalized link to the second form - the Job Application form  - that is emailed via Power Automate (so I can use Save and Continue functionality).
 
The job application form will be used to apply for many jobs and I don't want to recreate for each job advertised.
 
The job application form just relies on the user to add the correct job reference number and job title. It's not pre-populated and they could apply even after the job application deadline has closed. 
 
I want to change this but can't use custom links with a variable to identify what job the user is applying for https://learn.microsoft.com/en-us/dynamics365/customer-voice/send-survey-link.
 
This is because I'm using the "save and continue" functionality of Customer Voice. https://learn.microsoft.com/en-us/dynamics365/customer-voice/save-survey-progress which doesn't allow custom links.
 
I planned to create a custom link for the email registeration for each job advertised. 
 
I then planned to amend the Power Automate Flow email the user got sent so the personalized URL has a query string with the value from the first form  https://meganvwalker.com/passing-variables-through-the-forms-pro-survey-url/ but there is no link between the 2 forms and  the personalized link the user is emailed redirects so the query string value isn't available.
 
How could I create a "save and continue" form that is customized  through data from variables when I have to use personalized URLs?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Announcing Category Subscriptions!

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Verified Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,359 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,370 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans