Hi,
I’m currently working with AX2012 R3 server, which has multiple legal entities (A, B, and C). I’m trying to post a free text invoice in legal entity C, but I’ve run into an issue and would really appreciate your guidance.
The error I’m encountering is: "Account number for transaction type Customer balance does not exist."
So far, I’ve checked the following:
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The Customer posting profile setup, which seems to be properly configured.
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The account structure, which is active.
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The Ledger setup, which also appears to be in order.
Posting works without any issues in legal entities A and B, but for some reason, it’s not working in C. One thing I noticed is that when I hover over the selected account in the Customer posting profile setup for legal entity C, the details show up as blank.
I'm expecting something like this.
If anyone has encountered this issue before or has any suggestions on how to resolve it, I’d be incredibly grateful for your help! Thank you so much in advance for your time and support.
Best regards,
Von
