Hello everyone,
I need your help with a requirement in Dynamics 365 Customer Insights. We’re working on a marketing form, and we want to implement a double opt-in process specifically for users in Germany. For users in other countries, we’d like to bypass the double opt-in process and allow them to directly opt in.
We have a Country field on the form that can be used to distinguish between users from Germany and those from other countries. However, the challenge is that the form settings only allow it to be either a double opt-in or not, with no built-in conditional logic to apply this selectively.
Is there a way to configure the form or create a workaround so that:
- Users from Germany receive the double opt-in email.
- Users from other countries are opted in directly without the double opt-in step.
This is an urgent requirement, so any guidance, workarounds, or resources would be greatly appreciated.
Thank you in advance for your support!
