Error in Vendor Invoice Workflow - How to solve the top positons error

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Hello!

I am experience this error when working with Vendor Invoice Workflow

Stopped (error): X++ Exception: A reports to position was not found for position '001251' using the 'Appprove Vendor Ivoices' hierarchy type. Go to 'Positions', find position '001251' and set the 'Reports to' position.
at SysWorkflowHierarchyProvider-resolve
SysWorkflowHi

The position 001251 does not have anyone to report. I have tried to set in an empty position but that does not solve the issue.

I have been setting up this a kind of Stop condition, see image. The workflow itself is associated with a configured hierarchy.
The reports to in the hierarchy itself is checked and this also goes with the signing limit policies and jobs assigned to this.
I have been asking Claude but no further propsal for solution.

What can be more the reason for this error?

Hierarchy Options is this

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Dynamics 365 Finance

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Komi Siabi 13,246 Most Valuable Professional on at

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I see the error is logical and, you said position 001251 does not have anyone to report to(more like a CFO or CEO).

At the end of the day, the work item still needs to go to someone.

You should consider changing the position hierarchy to user or participant. And if you must maintain the position hierarchy, create a dummy position and make it report to 001251.

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CU30081051-1 110 on at

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I have added a "dummy position" for 001251 to report to, but this does not help unforutunately. There must be another step that I am missing here and need to investigate.

Any tips would be helpful here.

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Alireza Eshaghzadeh 15,225 Super User 2026 Season 1 on at

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Hi @CU30081051-1,

This error normally means that the workflow hierarchy cannot find the next parent position for position 001251 in the hierarchy type used by the workflow: Approve Vendor Invoices.
Adding a dummy position will only help if it is added in the same hierarchy type, is active for the correct date, and has a valid worker/user assigned if the workflow can route work to it.

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Shaluma 369 on at

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Hi,

Go to the exact position 001251, its worker is active and linked to a D365 user. Open the position hierarchy for the exact hierarchy type approve vendor invoices, 001251 has a valid parent position in that hierarchy. every parent position has an active worker/user. least one approver above 001251 has a vendor invoice approval limit greater than or equal to the invoice amount. If the top approver has the required limit, they do not need a Reports to

Activate or publish a new workflow version after changing the workflow setup.

Assign 001251 to a real parent position in the same configurable hierarchy, and make sure the chain contains at least one active worker with enough vendor invoice signing limit before the hierarchy ends.

Thanks,
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