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Tiles not loading

Posted on by 16
I have one user for which the tiles on the customer list and customer page show no values.  It is only this one user, others with the same permission group have no issue.
I have tried clearing the cache.  It is also not a temporary thing.   We are not using any row level security.   ANy suggestions would be welcome.
 
  • VaHiX Profile Picture
    VaHiX 1,622 on at
    Tiles not loading
     

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  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 70,511 Super User 2024 Season 2 on at
    Tiles not loading
    This is a bit strange.
    First try to grant the user Super permission to see if that solves the problem.
     
    Thanks.
    ZHU
     
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    Khushbu Rajvi. 2,464 on at
  • VaHiX Profile Picture
    VaHiX 1,622 on at
    Tiles not loading
    Check if the user has any personalized settings or views that might be affecting the display of the tiles. Resetting these settings to default might help.
     

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