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Customer experience | Sales, Customer Insights,...

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Customer Voice Resolved Case Power Automate Template

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Posted on by VA-18121647-0

Hello,

Does anyone know if the Send a survey when a case is resolved in Dynamics 365 Power Automate template (as described here: https://learn.microsoft.com/en-us/dynamics365/customer-voice/send-survey-flow) has been deprecated?

I've checked three different environments and none have any of the Power Automate templates, which leads me to believe that they're no longer available.

Thanks

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Customer Insights - Journeys

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