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Customer experience | Sales, Customer Insights,...
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How to enable new CI-J Contact Insights form on custom contact form?

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Posted on 30 Jan 2025 14:17:21 by 45
I am working on transitioning a customer from Outbound to Realtime. They have the Contact Insight from Outbound visibile on a custom Contact Main form. As there is a new one for CI-J, I want to enable this one too in the form. Is this a control I can add to the form? If so, what is the name of it? I want them side by side as in the example shown here:
 
 
  • CU03091316-0 Profile Picture
    CU03091316-0 45 on 03 Feb 2025 at 06:58:00
    How to enable new CI-J Contact Insights form on custom contact form?
    Are you sure you aren't referring to the control for the old Outbound Marketing Data. I found one which seems to display both the old data and the new. It is  called TabbableInsightsControl. 
     
     
  • Daivat Vartak (v-9davar) Profile Picture
    Daivat Vartak (v-9d... 1,462 Super User 2025 Season 1 on 03 Feb 2025 at 04:30:51
    How to enable new CI-J Contact Insights form on custom contact form?
    Hello CU03091316-0,
     
    A custom control is available "Insights Control" displaying the expected result.
     

     
     
     

    If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more.
    If you have further questions, please feel free to contact me.
     
    Best Regards,
    Daivat Vartak

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