Hello,
i'm currently transitioning from Outbound Marketing to Real-Time Marketing.
In Outbound, i have my marketing forms (e.g. to request a whitepaper) which are hosted on an external website and they have DOI enabled, meaning when someone fills out the form, they will autmatically receive an e-mail with a DOI and once this e-mail has been confirmed, they will be sent to an external website where they can download a whitepaper. In outbound i was able to define DOI e-mail as well as redirect URL and thank you page in the form settings. This is no longer possible in real time marketing, so i urgently need a workaround.
Since in real time there's only the option for one general DOI / confirmation mail and thank you page to use in every form per compliance profile. I want to use different confirmation mails and thank you pages for different forms in the same compliance profile. There's no other option for my because of internal reasons.
My workaround would be: disable DOI for the form, create a journey with trigger form submitted for the respective form and then send a DOI confirmation mail in this journey, once someone clicked on the DOI confirmation link in the e-mail, the person will go further through the journey and then receive a second e-mail with a link to the whitepaper download. I've already tried this and have another question: how can i create a DOI confirmation link in an e-mail?
If i enable DOI in the respective form, I also have questions: If i set up a segment which checks for the consent given on a chosen form, how can i check for existing consent from the consent checkbox in the form? Which entity and attribute do i need to choose?
I really don't understand why microsoft deprecated the DOI per form option since it is really important for EU users.
