Cannot create a customer record in F&O via 'Create customer'

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Posted on by Migi

264

Running on 10.0.41
I get the following error message:

"Unable to write data to entity accounts.Writes to CustCustomerV3Entity failed with error message Request failed with status code BadRequest and CDS error code : 0x80048d19 response message: Error identified in Payload provided by the user for Entity :'accounts' InnerException : Microsoft.OData.ODataException: Cannot convert the literal '' to the expected type 'Edm.Int32' System.FormatException: Input string was not in a correct format"

Strange thing is we're not using dual-write. Instead we're using virtual entities and customersv3 is enabled in dataverse.
I have tried:
- Refresh entity list
- Check off virtual entity and then check to the visible again. Also refreshed it
- Updated the Finance and Operations Virtual Entity D365 app from PPAC

Any ideas?

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Migi 264 on at

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Cannot create a customer record in F&O via 'Create customer'

Ok, I'm sorry - I just found out we're using Dual-Write so this problem can be fixed.
André Arnaud de Cal... 292,234 Super User 2025 Season 1 on at

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Cannot create a customer record in F&O via 'Create customer'

Hi Migi,

Do you have this error in a production environment or is this a developer or UAT sandbox? Have you tried disabling the virtual table and see if it is really related to virtual entities?