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An user doesn't appear in the All Eligible Users list within the Microsoft Dynamics 365 app

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Posted on by Koen Huys

96

an user is not appearing in the all eligible users list

- server synchronisation is on

- role is attached

what can I do more

I think the problem is that for that user I have multipe mailboxes, how can I remove one

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Microsoft Dynamics CRM

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Amit Katariya007 8,785 Super User 2024 Season 1 on at

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An user doesn't appear in the All Eligible Users list within the Microsoft Dynamics 365 app

Please follow below steps provided by Microsoft, it will help you to resolve your issue.

Enable app for outlook
Amit Katariya007 8,785 Super User 2024 Season 1 on at

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An user doesn't appear in the All Eligible Users list within the Microsoft Dynamics 365 app

Hello User,

Can you share more information about the issue and if possible please share screenshot also.

Thank you,

Amit Katariya

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