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Planned Cross Docking based on Source Documents (EU or Domestic Customer)

For a current project we are using the D365F&O Planned Cross Docking functionality to deliver directly from a Production Order to Staging / Baydoor which works like expected.

We have an additional requirement where we would like to Cross Dock the items to a Packing Station and after that move it from Pack -> Stage -> Baydoor if it's an EU delivery. However on the Cross Docking Template we can’t get this behaviour to work as expected. We have the following setup:

First Cross Dock Template (Production to Stage/Baydoor) -> Filter on Template Header where we look for the Customer Delivery Address = Domestic -> Directive code Baydoor -> works as expected (always hits)
Second Cross Dock Template (Production to Pack)-> Filter on Template Header where we look for the Customer Delivery Address = Not Domestic -> Directive code Pack -> Never hits

Also played with the sequence numbers to switch them around, the first one in the sequence always seem to hit and the query doesn't seem to have any effect.

On the different Work Templates for Cross Dock a similair query does work as expected, on the Cross Docking Template we can’t get it to work.
Looked for an explanation and came across the following documentation:

Planned cross docking - Supply Chain Management | Dynamics 365 | Microsoft Learn

So this explains why it does not seem to work out of the box. The question is:

Is there a work around to make this scenario happen, any other suggestions or experience with a similar setup?
Microsoft states it can’t be done out of the box, so we thought maybe with customization we can make this kind of query work. Looked at this with a Developer and saw that the code doesn’t seem to be able to extend as well. Does anyone know any alternatives if customization seems to be the only option?

Categories:

Dynamics 365 Supply Chain Management

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