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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Issue with Report Exec...
Finance | Project Operations, Human Resources, ...
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Issue with Report Execution in Child Domain

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Posted on by Rahat Ali 281

Hi All,

I hope this email finds you well.

We are encountering an issue in our child domain where reports fail to execute with the error message: "Unable to logon." Below are the details:

  1. We have domain A (parent) and child domain B (A → B).
  2. The setup includes three load balancers: AOS1, AOS2, and AOS3. (All load balancer is installed on domain A)
  3. Users belonging to domain A (Parent) are experiencing no issues, and everything works as expected.
  4. However, for users in child domain B, all functionalities work fine except for report execution. When attempting to run a report, the system throws the "Unable to logon" error.

Please let me know if any additional details are needed to troubleshoot this issue.

Thanks and Regards

 

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Microsoft Dynamics AX
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    Mohamed Amine Mahmoudi Profile Picture
    Mohamed Amine Mahmoudi 26,292 Super User 2025 Season 2 on at
    Issue with Report Execution in Child Domain

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