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AX2012 SSRS Unable to log on to Microsoft Dynamics AX

Posted on by 3,217

Hi

We get the 'Unable to log on to Microsoft Dynamics AX.' error when starting a standard report of AX. The report server is configured well on AX and Windows side. The SSRS user has rights for the SQL Server DB and even AX, the server accepts remote connections.  An eventlog warning said 'Unable to get version information using existing WCF configuration from local storage.'.

So where else the access rights must be defined?

Thanks for help, Jan

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: AX2012 SSRS Unable to log on to Microsoft Dynamics AX

    Hi,

    I had the issue for more than a week and did the following checks and restarted the server, Issues was fixed.

    1. Ax service account should be Domain\axbcproxy
    2. SQL reporting services service account should be Domain\axbcproxy
    3. SQL reporting configuration execution account Domain\axbcproxy
    4. AX>>system Administration >> System >> System service accounts >> Business Connector proxy >> alias - bxproxy  domain: <your domain>
    5. AX >> system Administration >> Server configuration - ensure that there are no AOS server instances in this form which doesn't belong to the current application. if a wrong instance name is found you can delete it.
    6. Ensure that BIservices service is deployed in the Inbound ports under AIF.
    7. Update the WCF configuration by clicking refresh configuration in AX client configuration.
    8. Restart reporting server and AOS server.
    9. Start AX >> reports should be working by now...

    All the best guys

  • Suggested answer
    Umesh Pandit Profile Picture
    Umesh Pandit 9,033 User Group Leader on at
    RE: AX2012 SSRS Unable to log on to Microsoft Dynamics AX

    Hi Jan,

    You will have to make sure that non admin users have sufficient access to browse the reports.

    If you are using SSRS in native mode you simply need to add i.e domain users as "System user" on that instance and then grant same domain group the DynamicsAXBrowser role.

    Check this link for more info:

    technet.microsoft.com/.../hh271484.aspx

    Also Check

    Setting the Reporting Services Execution Account to the same user as the Dynamics AX Service Account.

    For WCF-configuration check this post:

    daxdude.blogspot.in/.../error-specified-client-configuration.html

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: AX2012 SSRS Unable to log on to Microsoft Dynamics AX

    Thank you Ajit!  Changing the Business connector proxy account did the trick.  

  • Suggested answer
    Ajit Profile Picture
    Ajit 8,755 on at
    Re: AX2012 SSRS Unable to log on to Microsoft Dynamics AX

    Just define the Business connector proxy account in System service accounts form and it will work.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: AX2012 SSRS Unable to log on to Microsoft Dynamics AX

    i have solved the issue

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: AX2012 SSRS Unable to log on to Microsoft Dynamics AX

    I have the issue, thanks

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: AX2012 SSRS Unable to log on to Microsoft Dynamics AX

    I am having issue, Uable to log on Microsoft dynamics and event viwer getting this error"The description for Event ID 110 from source Microsoft Dynamics AX cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

    If the event originated on another computer, the display information had to be saved with the event.

    The following information was included with the event:

    Unable to connect to an Application Object Server. A company name or server name may not be specified correctly in the client configuration, or the server specified may not be available.

    , if anyone know proper solution please help, entire forum no solution for this, please help

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: AX2012 SSRS Unable to log on to Microsoft Dynamics AX

    Hi,

    the user for .NET-Business-Connector must be a member of following groups in Active Directory

    Path: BuiltIn\Windows Authorization Access Group

    if not help, add user to this group

    Path: Builtin\Pre-Windows 2000 Compability Access Group

    support.microsoft.com/default.aspx

    support.microsoft.com/default.aspx

    Best regards Jock

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: AX2012 SSRS Unable to log on to Microsoft Dynamics AX

    Hi,

    i did have the same problem. My solution...

    Check SQL Integration Service - this service have to be execute / running.

    Then create a new WCF-configuration on SSRS-Server and AOS-Server. And now the reporting-services should running more then few minutes.

    Best regards Jo

     

     

  • dolee Profile Picture
    dolee 11,279 on at
    Re: AX2012 SSRS Unable to log on to Microsoft Dynamics AX

    Updates:

    Checked again and Business Connector Credentials wasn't properly set. Done that. Report showing now.

    -------------------------------------------

    "Go to cleint configuration --> refresh WCF services for client and Biz connector."

    I have the same problem. Did the above....no luck. Still searching for an answer.

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