Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / No Recipient Found - E...
Service | Customer Service, Contact Center, Fie...
Unanswered

No Recipient Found - Email Recipient control

(1) ShareShare
ReportReport
Posted on by blrsrinivasak
Hi All,
 
I am trying to send an email from the Enhanced Email form configured with the 'Email Recipient' control. The 'From' address is configured with a queue email or contact email ID. I keep getting a pop-up saying 'No Recipient Found.'

Meanwhile, I am able to send emails from CRM using the old email form. This issue occurs only with the enhanced form.

Any help with this will be appreciated! Thank you!

Categories:
Dynamics 365 Customer Service

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

photo of Muhammad Affan

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

thumbnail image of a pie chart section

Top 10 leaders for November!

Congratulations to our November super stars!

thumbnail image of the word Tip

Tips for Writing Effective Verified Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,440 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,520 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans