Need Help with PO Workflow Amount-Based Re-routing

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Posted on by SJ-16091251-0

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I'm working on the PO workflow configuration and hit a scenario I need help with.

Here's the situation:

PO submitted for 26 lakhs → Routes to User A (correct)

User A rejects and asks to reduce to 24 lakhs

Amount changed to 24 lakhs and resubmitted

Expected: Should route to User B (for amounts < 25 lakhs)

Actual: Goes back to User A instead

The workflow isn't re-evaluating the amount condition after rejection and resubmission. It's staying in the same approval path rather than checking the new amount and routing accordingly.

How should we set this up to get the workflow to completely restart and re-evaluate all conditions (especially amount-based routing) when a rejected PO is resubmitted?

Looking forward to your insights!

Categories:

Dynamics 365 Supply Chain Management

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