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Finance | Project Operations, Human Resources, ...
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D365FO SSL Certificate Trust Issue After Rotation

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Posted on by 60

I have completed the SSL certificate rotation for D365FO, and everything is working fine from the application side.

However, I noticed that when users try to access the system, they receive a certificate warning . 

The only workaround currently is to distribute the intermediate certificate to all end-user devices. After installing the intermediate certificate, the system works without any issue. However, this is not a proper solution, as we should not need to manually install certificates on all client devices, and at the end will not work from outside .

Certificate details:

  • SSL Type: Wildcard Standard SSL (example: *.mydomain.com) from GoDaddy
  • Certificate Purpose: Server Authentication only
  • Issuer: GoDaddy TLS Intermediate CA DV - R1v1
  • Root CA: GoDaddy TLS Root CA - R1

Currently, the certificate is showing as untrusted. ( internally )

I am a little confused because this appears to be related to the recent GoDaddy certificate chain update. My expectation is that any device accessing this SSL certificate should be able to establish trust automatically without requiring manual installation of the intermediate certificate.

appreciated. 

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I have the same question (0)
  • André Arnaud de Calavon Profile Picture
    306,240 Super User 2026 Season 1 on at
    Hi Ekrami,
     
    Can you tell us if your question is about a production environment or another type of deployment? Are you running Dynamics 365 on-premise, or via Microsoft Managed cloud?
     
    Does the client machines have access to the internet to potentially check the certificate chain?
  • André Arnaud de Calavon Profile Picture
    306,240 Super User 2026 Season 1 on at
    PS. Moved the question from the Dynamics 365 General to the Dynamics 365 Finance forum.

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