Dynamics Community Forum Thread Details

D365 Finance – Prepayment stuck as “Applied to unposted” with no related pending invoice

Hello,
I am facing an issue in Microsoft Dynamics 365 Finance with a vendor prepayment.
In Apply prepayment, the system shows an amount under “Applied to unposted”, and the Prepayment application remaining is 0.00.
Because of this, I cannot apply the prepayment to the correct vendor invoices.
I have already checked:
Pending vendor invoices – no related invoice found
Recover vendor invoices – no related invoice found
Vendor transactions
Voucher transactions
The original prepayment voucher is posted correctly, but D365 still considers part of the prepayment as Applied to unposted.
My questions are:
How can I identify the unposted invoice or record that is holding this prepayment?
Is there a standard way to release the Applied to unposted amount without reversing the original prepayment?
Could this be an orphaned or stale prepayment application record if the related pending invoice was deleted?
Which D365 tables/records should the technical team check to identify the related unposted application?
If it is a data inconsistency, what is the Microsoft-supported correction procedure?
I want to keep the original prepayment transaction unchanged and only release the stuck Applied to unposted amount so it can be applied to the correct invoices.
Screenshots are attached.
Thank you.