I can't find any documentation around the icons and tooltips that are used for the Portal Comments in Dynamics. There is an icon that is like a clipboard beside each comment, and then the tool tip either reads "Read Portal Comment" or "Received portal comment" depending on the direction of the comment. It was assumed that "Read portal comment" meant that the comment was opened and read by the user on the portal, but this doesn't seem to be the case as it appears as "Read" instantly before anyone can have a chance to read it. Is there documentation anywhere that explains this?
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
10
Share
Report
All responses (
Answers (
