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Cross company data sharing- can't disable a policy

Posted on by 2
hi there,
 
as i need to adjust a table within a policy, i was trying to Disable this policy for editing.
unfortunately an error msg appears while trying to disable: An error occured when executing the update statement
 
hope someone can help me out
 
regards,
 
Peter
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  • Suggested answer
    Alireza Eshaghzadeh Profile Picture
    Alireza Eshaghzadeh 12,059 Super User 2024 Season 2 on at
    Cross company data sharing- can't disable a policy
    Hi,
    Have you encountered any issues when running "Find sharing issues"?
    Is VendTable included in your policy? If yes, it might be related to Details for issue 341998

    I recommend creating a support case with Microsoft to get better assistance.

  • Suggested answer
    PM-03120651-0 Profile Picture
    PM-03120651-0 2 on at
    Cross company data sharing- can't disable a policy
    Hi Layan,
     
    first of all, thanks for responding.
     
    that was exactly that we have in mind.
    i have asked to copy D365 PRD to D365 TST, once it was copied i tried to disable the policy in TST and that worked!
     
    i was supprised how it than should react in PRD,  and there also i was able to disable the policy, so the matter solved itself after a couple of days.
     
    In general this CCDS tool is a very delicate and sensitive peace of software, we have 51 companies sharing data.
    the basic rule is , if you want to change something in the setup, give the system some time to process the action you have initiated before starting the next action.
     
    for example; if you disable a policy , just wait for 10 a 15 minutes before actually make changes to that policy.
     
     
  • Layan Jwei Profile Picture
    Layan Jwei 7,345 Super User 2024 Season 2 on at
    Cross company data sharing- can't disable a policy
    Hi,
     
    Did you debug the code and see where it fails exactly?

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