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Customer experience | Sales, Customer Insights,...
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Events - QR code

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Posted on by 105
Hello,
 
This week we had issues generating QR codes. How we did it:
- Journey: trigger is a segment with people that registered for the event. Then we sent an email with the QR code. We used the option 'Event registration' and chose the specific event. This generated an odd QR code that we couldn't scan.
I checked MS documentation and they are only talking about the option 'event registration code'. Then choose the specific event. This worked!
 
So my question is: What is the difference between 'event registration' and 'event registration code' in an email? Is 'event registration' outbound?
 
 
Thank you for your help!
Kind regards,
Jackie
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