App Source Extension Failing to Install

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Posted on by MarkvdH

Hi,

We have published an BC app on app source which is failing to install on all tenants we have tested. The installation throws the error below. There seems to be no way of troubleshooting nor tracing the error. Has anyone experienced something similar and/or might be able to assist? Anyone have some pointers what the cause of this is?

Have not contacted MS support yet as overall experience covering support has not been great.

Deployment failed. Errors: App ID : 600d0bf0-e6a5-40db-b017-2f3e6d5e679a Message : { A request to the Data Plane Admin Service failed with an internal server error.
Http status code: InternalServerError
Error:
{
"code": "Unknown",
"message": "The remote party closed the WebSocket connection without completing the close handshake."
} }

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Development

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Khushbu Rajvi. 90 on at

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App Source Extension Failing to Install

If Nothing is working then you can raised ticket to Microsoft support.
MarkvdH 7 on at

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App Source Extension Failing to Install

Hi,

Thank you for the response.

I am trying to install this into a UK environment whilst the region has been made available in the offer. We done another test in a NL environment, same issue. Not sure what else we can do to rule this out.

MVdH
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YUN ZHU 64,878 Super User on at

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App Source Extension Failing to Install

It seems to be a Microsoft problem.
I think you can first rule out country/region and different environment issues.

Hope this helps.

Thanks.

ZHU
MarkvdH 7 on at

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App Source Extension Failing to Install

Is this maybe related to azure insights?