Social Media Integration with dynamics customer Insights Journeys

(1) Share

Report

Posted on by CU20091014-0

Hi,

Why was the social posts feature deprecated from Dynamics 365 Customer Insights - Journeys, and why is there no planned replacement for it within the platform? Additionally, one of my customers is looking to generate leads from social media. Are there any out-of-the-box features within Customer Insights - Journeys that I could leverage for this purpose?

All responses (2)

Answers (0)

Muhammad.Affan 4,449 on at

Like (4)

Report

Social Media Integration with dynamics customer Insights Journeys

Hi There,

Please mark the answer is verified if your query is resolved.

Thanks

Affan
Suggested answer

Muhammad.Affan 4,449 on at

Like (4)

Report

Social Media Integration with dynamics customer Insights Journeys

Hi There,

From what I understand you're looking to configure and authenticate social media accounts. If Yes, refer these links:

https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/mkt-settings-social-media

https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/social-posting

Thanks

Affan