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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Forecast not refreshing
Customer experience | Sales, Customer Insights,...
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Forecast not refreshing

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Posted on by MF-29051904-0 32
In Dynamics 365 CE what are the most common reasons for a Forecast to not refresh after using the Recalculate button. I have used the button repeatedly and the "Last Updated" remains "15 days ago."
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Dynamics 365 Sales
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  • Suggested answer
    11manish Profile Picture
    11manish 726 on at
    In Microsoft Dynamics 365 Customer Engagement, when the Forecast Recalculate button runs but the “Last Updated” timestamp does not change (for example
     
    still showing “15 days ago”), it usually means the forecast recalculation job is:
    • failing silently,
    • stuck,
    • queued,
    • or blocked by data/configuration/security issues.
    My Strongest Recommendation
    Start with:
    • System Jobs
    because if the timestamp has not changed for 15 days, there is almost certainly:
    • a failed async job,
    • suspended recalculation,
    • or backend processing error
    that will appear there.

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