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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / (ZPL) "Custom Label" o...
Finance | Project Operations, Human Resources, ...
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(ZPL) "Custom Label" options not showing up

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Posted on by IA-03072038-0 30
Hello,
 
I have recently made some Custom Labels with Zebra ZPL and were working fine for about a week. They are gone from the Menu now:
 
and the /Label layout data source ID/ dropdown is greyed out blocked.
 
There should be an /Items/ option on the /Label layout data source ID/ and more options in the /Label layout ID/ for /Items/.
 
Zebra printers are networked (printing fine when test print from PC), and the Document Routing Agent is running as a Network Service.
 
What am I missing?
 
Best Regards,
  • IA-03072038-0 Profile Picture
    IA-03072038-0 30 on at
    (ZPL) "Custom Label" options not showing up
    Have not found solution.  Microsoft has horrible customer service. I'm still doing the labels manually with Zebra app. Zebra does have great and reliable customer service. 
  • Suggested answer
    Siv Sagar Profile Picture
    Siv Sagar 3,728 Super User 2025 Season 1 on at
    (ZPL) "Custom Label" options not showing up
    Hi, 
     
    Please check the video for details
     
     
     
    Regards
    Siv Sagar
  • Community member Profile Picture
    Community member on at
    (ZPL) "Custom Label" options not showing up
    Hi,
     
    I'm facing the same issue did you find a solution for this?
  • Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at
    (ZPL) "Custom Label" options not showing up
    Hi,
    Have you customized this page? Check whether this page has been personalized to hide this button and whether permissions have been set. You can also check the settings and configuration related to label customization in the application.
    Custom label layouts and printing - Supply Chain Management | Dynamics 365 | Microsoft Learn
    Best Regards,
    Hana
     
  • RudyZhang Profile Picture
    RudyZhang Microsoft Employee on at
    (ZPL) "Custom Label" options not showing up
    Hi,
     
    Based on your description of the issue, our team found that your issue is related to Dynamics 365 FO.
    We recommend you to ask this question in the Dynamics 365 Finance forum, where your problem will be noticed by many experts in the field and you will get a more effective solution.
    The link to the forum is as follows
    https://community.dynamics.com/forums/thread/?groupid=5b012a23-c24f-46fc-bfb6-45a1c401d526
     
     
    Best Regards,
    Rudy Zhang

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