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Exchange or return payment methods not enabled

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Posted on by AR-08051333-0 6
I am getting below error while doing the return order in D365 POS. Can someone please help me to resolve this error. 
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E-Commerce Framework
  • Shafeeque Mohammed Profile Picture
    Shafeeque Mohammed 6,139 Super User on at
    Exchange or return payment methods not enabled
    1. Have you enabled channel refund policy(Retail and Commerce >> Channel setup >> Returns >> Channel return policy) ? Check if the payment methods are properly mapped. 
     
    2. Have you done any applied any extension on the POS or CSU ? Looks like the error message is not standard.
     
    1. Retail and Commerce
    2. Channel setup
    3. Returns
    4. Channel return policy
    1. Retail and Commerce
    2. Channel setup
    3. Returns
    4. Channel return policy

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