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Customer experience | Sales, Customer Insights,...

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Feedback, Rating, Survey in Microsoft Dynamics CRM 2016 (8.0.0.1088)(DB 8.0.0.1094) On Premises.

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Posted on by CU11100906-0

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Limitation is I can't update my system. Is there any way I could achieve this? I guess I have to perform whole development from my end.

Click Dimensions and voice of the customer is not available for this version of CRM.

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CU11100906-0 10 on at

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Feedback, Rating, Survey in Microsoft Dynamics CRM 2016 (8.0.0.1088)(DB 8.0.0.1094) On Premises.

The Sales Team is looking to engagement for Marketing purposes to send out notifications to existing customers.

Areas for consideration are:

Surveys and Reviews

Request Testimonials

Birthdays

End-of-Term Marketing

Marketing to existing Customers who purchased non-company Products

Current Version of CRM - Microsoft Dynamics CRM 2016 (8.0.0.1088) (DB 8.0.0.1094) On Premises Completely Customized.

Currently client is not using any standard functionality.
Muhammad.Affan 4,449 on at

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Feedback, Rating, Survey in Microsoft Dynamics CRM 2016 (8.0.0.1088)(DB 8.0.0.1094) On Premises.

Hi There,

Could you please provide more details about your query so that community members can assist you more effectively?

Thanks

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