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Unanswered

Adding new contacts to Campaign and sending emails

Posted on by

Hi all,

Quick question about campaigns. I've just sent an email campaign to a group of clients who are on a marketing list. If I add new members to this marketing list, will they automatically be included in the campaign and receive the email as well?

Thanks!

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  • Suggested answer
    Muhammad.Affan Profile Picture
    Muhammad.Affan 2,334 on at
    Adding new contacts to Campaign and sending emails
    Hi There,
     
    The campaign only targets the members that were in the marketing list at the time of execution. You need to create a new campaign  specifically for the new members added to the marketing list.
     
    Thanks
    Affan
    If my suggested answer has helped, please mark it as verified.
  • Bigshow Profile Picture
    Bigshow on at
    Adding new contacts to Campaign and sending emails
    How can I run a campaign that sends emails only to new members of the marketing list? I want to ensure that those who have already received an email from this campaign don’t get sent another one.
     
     
  • Muhammad.Affan Profile Picture
    Muhammad.Affan 2,334 on at
    Adding new contacts to Campaign and sending emails
    Hi There,
     
    No! only the members who were part of the list at the time when the email was sent will only receive email and the new members who were added later will not receive.
     
     
    Thanks
    Affan
    If my suggested answer has helped, please mark it as verified.

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