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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Jet Reports Issue
Small and medium business | Business Central, N...
Suggested Answer

Jet Reports Issue

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Posted on by peter fun 751

We have a user in Business Central facing issues with Jet Reports:


  • One company → data missing

  • Second company → duplicate data

  • Sometimes → value errors or no data

    •  

We checked permissions and everything is fine. Other users can run the same reports without any issue. We also tested via Jet Reports Excel add-in, but problem still exists.

Please someone tell Any idea what could be the root cause and fix for this user-specific issue because its been almost more than 3 month?

 
 
 
Categories:
Dynamics 365 Business Central
Dynamics 365 Business Central migration
Microsoft Dynamics RMS
Microsoft Dynamics NAV
I have the same question (0)
  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 32,341 Super User 2026 Season 1 on at
    One suggestion: try getting a copy of the working report from another user and then have the user experiencing the issue run it. Sometimes the affected user has an older version of the report, or something may be broken in their copy.
     
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 304,051 Super User 2026 Season 1 on at
    Hi Peter,

    As Jet Reports is a 3rd party vendor solution, have you also contacted their support department?

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