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HELP !! outbound marketing - Segments member counts doenst align with segment subgrid result

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Posted on by Pistachio_

Hi everyone, I got a very strange error and im not sure if that's a system bug or just a marketing configuration issue.

Our organisation is hosting an event and we created the registration form to gather the registration info. Now we have 19 registered people in Event table, also can confirm 19 records in event registration table. However, when I create a dynamic query segment, the member displays correctly - 19 but the member subgrid displays incorrect number.

Can anyone give me some hints of whats going on here? I appreciate any help.

Here is my event:

I tried 2 types of dynamic segments but both have the wrong number.

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