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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / How to popout the conv...
Service | Customer Service, Contact Center, Fie...
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How to popout the conversation panel

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Posted on by SC-13111409-0
We have accidently caused the conversation panel to popout and want to understand how this is done to educate the agents, so it is only done when they want the experience.  Currently it is only occurring without any intentional actions on the part of the agent.
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Dynamics 365 Customer Service
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