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Customer experience | Sales, Customer Insights,...
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Chart titles suddenly overlapping in dashboards

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Posted on by 159

We are experiencing a display issue with charts on several classic dashboards in a Dynamics 365 / model-driven Power App.

The chart title is for unknown reasons now rendered on top, causing the text to overlap and making the charts difficult to read.

We see the same issue across multiple dashboards and charts, including charts based on Opportunities/custom sales data as well as budget charts based on Goals.

The dashboards and charts have been working correctly previously (like days ago), and we have not made any recent changes to the dashboard layouts or chart definitions that would explain the issue.

It therefore appears that this may be a rendering/UI regression in the model-driven app client.

Has anyone else experienced this recently?

In particular:

Is this a known Microsoft issue?

Is there an official workaround or fix?

Is there a way to disable the automatically generated chart title, or otherwise prevent it from overlapping the legend, without modifying the XML of every individual chart?

Could this be related to recent changes to the model-driven app "New Look" or chart rendering?

Since the issue affects many different charts, manually modifying the XML for each individual chart would not be a practical solution.

Screenshot attached showing the problem.

Environment: Dynamics 365 / Dataverse model-driven app, web client.

chartbug.png
I have the same question (0)
  • CU19081111-3 Profile Picture
    2 on at

    Yes, visual regressions and layout crowding of this nature frequently accompany updates to the modern CSS/Fluent styling framework applied across model-driven apps. When global padding, container heights, or font metrics shift slightly in the web client, components like Highcharts (which Dynamics 365 uses under the hood) fail to dynamically recalculate their internal top-margin clearances. This causes the auto-generated chart title block to collide directly with the legend or the plot area.  

  • River Profile Picture
    159 on at

    Thanks, that explains the likely cause, but is there actually a solution or official workaround?

    Surely Microsoft cannot reasonably introduce a mandatory UI update that breaks the layout of existing standard charts for customers and then expect each customer to manually redesign their charts.

    Is this a known issue, and is Microsoft planning to fix it at platform level?

  • Suggested answer
    Syed Aqib Raza Profile Picture
    66 on at

    Hi @River 
    Please refresh the page or try logging in with another user to check if the issue is only affecting your account. It may be a temporary issue in D365 CRM. If it works correctly for another user, please wait for some time and try logging in again later. It should be resolved automatically.

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