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Product is not releasing in cross company after service update

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Posted on 30 Jan 2025 14:58:31 by 473
Hi Folks,
 
After service update 10.0.41 (10.0.2015.145), u I m getting issue in releasing global item to another legal entity. When I m trying to release the product to another legal entity, it is only visible to the current one and not coming in Release products of abother legal entity.
 
This is working fine under production which have the 40 version and after service update this issue arises. could anyone please help me on it that what can be the gap here.
 
 
Thanks in advance!!
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  • Adis Profile Picture
    Adis 2,735 Super User 2025 Season 1 on 30 Jan 2025 at 15:44:40
    Product is not releasing in cross company after service update
    Hello,
     
    I would suggest the following steps:
     
    • Copy PROD to your sandbox and try again. Might be that there are different setup that cause the issue or a there is a constellation of data in your sandbox causing the issue
    • In your sandbox, check if there was a feature (Feature workspace) that was activated automatically that causes the issue. Maybe you can disable it to resolve the issue
    • Create a MS ticket in high priority in for help
    • If you have custom code in the process, then you need a developer who debugs it.
    Kind regards, Adis
     

    If this helped, please mark it as "Verified" for others facing the same issue

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