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Session Id : TnzzekkYXzGoBUZZ8TRpMB
Service | Customer Service, Contact Center, Fie...
Suggested answer

Search in company data disappears

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Posted on 14 Mar 2025 08:41:44 by
I have found that, when I assign a user's permission sets to a particular company, the option to search in company data from Tell Me disappears.
With the same user and the same permission sets, without applying the company restriction, this search is available in Tell Me.
How could I fix this? Both things are necessary for us, both restricting permissions by company, and using the company data search from Tell Me.
Thank you and best regards
 
  • Suggested answer
    Saif Ali Sabri Profile Picture
    1,047 Super User 2025 Season 1 on 15 Mar 2025 at 06:19:43
    Search in company data disappears
    The issue occurs because the "Search in company data" feature in Tell Me requires access to all companies to function correctly. When you restrict permissions to a specific company, this feature becomes unavailable.
    1. Modify Permission Set:
      • Ensure the user has Read permission for the "Tenant Permission" table (2000000165).
      • Grant System Permissions related to data search.
    2. Assign "D365 Search" Permission Set:
      • If available, assign the built-in "D365 Search" permission set to the user.
    3. Custom Permission Set (If Needed):
      • Create a new permission set allowing read access to all companies only for the relevant search-related tables.
    This should enable Search in company data while still restricting actual data access to a specific company.

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