Why can not delete the Purpose?

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Posted on by Joshua Adams

Hi Experts,

In a Compliance Profile, we have multiple purposes. We now want to remove one of these purposes, but the system does not allow us to do so. There is no delete button, and it also cannot be removed from the default solution.

Has anyone encountered this issue and can guide me on how to delete or disassociate the purpose from the Compliance Profile?

Thanks!

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Dynamics 365 Customer Insights - Journeys

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Tom_Gioielli 2,020 Super User 2025 Season 2 on at

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Why can not delete the Purpose?

Aside from security permissions, which I presume you have checked, is it possible that the purposes cannot be deleted because they are still associated with a Compliance Profile? Have you tried removing them from all profiles before deleting?

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