RichTextFile Attachment

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Posted on by Smehra33

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Hi everyone,

I’m facing an issue with users not being able to access attachments posted by other users on the timeline. The error message they encounter is as follows:

The error message indicates that the user with the ID 24ab0340-b179-ef11-ac20-000d3a842a8f does not have the necessary ReadAccess rights to view the record with the ID 91cb2f3c-824b-ef11-accd-0022483e2794 of the Rich Text Attachment entity in Microsoft Dynamics.

And this error users are getting only for a notes attached by a specific user. We did try everyway possible. We are not sure if any role we have missed for this specific user.

Any help will be appreciated.

Thank you

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Administration