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Finance | Project Operations, Human Resources, ...
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Vendor Remittance - EMail Attachment

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Posted on 29 Aug 2024 18:42:23 by 380
I am trying to add the Vendor Remittance Document as an e-mail attachment to a vendor.   I can select enable under the vendor, but it is not sticking or saving.  Moreover the option to select "Vendor Remittance" and message does not become available.  I believe this is GP18.5.  There is a corresponding Vendor Remittance message setup under Company EMail Message Setup. 
 
 
 
Is there a step or configuration that I may be missing?  Please advise.  Thank you.
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  • NR-21081315-0 Profile Picture
    NR-21081315-0 39 on 16 Sep 2024 at 13:08:10
    Vendor Remittance - EMail Attachment
    Hey Brandon,

    I'm facing same issue, Vendor Remittance option is grayed out when I select Vendor ID and Click E-mail button.
    I followed steps you suggested but it gave me below dialog box upon clicking Email-Settings.


     
  • Suggested answer
    BJ-09051414-0 Profile Picture
    BJ-09051414-0 268 on 03 Sep 2024 at 21:56:07
    Vendor Remittance - EMail Attachment
    Hey JGarcia,
     
    The problem is you do not have this enabled in the Payables Setup. It needs to be enabled there first.
     
    1. Open the Purchasing Email Setup window.
      1. Purchasing | Setup | Email Settings.
      2. In this window, mark the Enable Checkbox.
      3. Mark Vendor Remittance.
      4. Click Ok.
    2. Go back and open the Vendor Maintenance, select the Vendor and click the Email button.
      1. It should not be available.
     
    I hope this helps!
     
    Brandon
     
     

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