web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Unanswered

Difference Between Copilot and AI Agents in Dynamics 365 Business Central

(0) ShareShare
ReportReport
Posted on by 14

Hi everyone,

I’m trying to understand the difference between Copilot and AI Agents in Dynamics 365 Business Central.

With Microsoft’s recent AI updates, I’m seeing a lot of discussions around autonomous agents and Copilot capabilities, but I’m still a bit confused about how they differ in real business scenarios.

From my understanding, Copilot mainly assists users with suggestions and productivity tasks, while AI Agents may automate workflows and actions independently.

Is that correct?
Can anyone share simple examples or explain where businesses would use Copilot vs AI Agents in Business Central?

Looking forward to your insights!

I have the same question (0)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 1,948 Super User 2026 Season 1

#2
YUN ZHU Profile Picture

YUN ZHU 936 Super User 2026 Season 1

#3
Teagen Boll Profile Picture

Teagen Boll 616 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans