Hello Dynamics Family,
I am facing an issue with a specific Purchase Order (PO-040353) and would appreciate any guidance or suggestions.
Issue Description
The GRN (Product Receipt) has already been posted for this PO.
When attempting to post the vendor invoice, the system generates an error during invoice posting.
I also tried cancelling the GRN/Product Receipt, but the cancellation fails and the same error occurs.
Troubleshooting Performed
- Created a new Purchase Order with exactly the same:
- Item
- Quantity
- Unit Price
- Financial/Inventory Dimensions
- Other relevant settings
Tested the process on the test environment.
The newly created PO successfully completed both GRN and Invoice posting without any issues.
Observation
The issue appears to be specific to PO-040353, as an identical PO can be processed successfully while this PO neither allows:
Invoice Posting, nor
GRN/Product Receipt Cancellation.
Any suggestions on where to investigate further would be greatly appreciated.
Thank you in advance for your support.