The error is caused by missing security group membership, not by a password, license, or browser issue. Your account is successfully
authenticated, but it is not a member of the security group assigned to the OneSupport Dynamics 365 environment, resulting in the\
"notMemberOfOrg" error.
Resolution:
Contact the OneSupport environment administrator or owner.
Request that your account be added to the environment's assigned Entra ID/Azure AD security group.
After being added, wait for synchronization, then sign out and sign back in (preferably using an InPrivate/Incognito browser session).
Useful details from the error page:
Error Code: notMemberOfOrg
Service Request ID: d36d1b41-a579-47f6-a2bb-f61927a6a02d
Timestamp: 6/19/2026 3:12:58 AM UTC
In short, this is an access provisioning issue that must be resolved by the environment administrator.
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