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Finance | Project Operations, Human Resources, ...
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Sending email error using SysMailerFactory object

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Posted on by 221
Hello all,
We have an on-premise client when we try to send an email using SysMailerFactory object we got an error requesting authentication using SMTP.
When investigating we found that client uses relay outgoing email server which allows annonymous email senders without restrication,
but when using SysMailerFactory we got the following error:
did we miss something, please?
Here is the full code:
 public static void sendEmailWithCC(str templateId, str emailTo, str emailCC, Map templateToken)
 {
     Email   emailFrom, subjectTxt;
     str     emailFromName, emailBody;
     var mailer          = SysMailerFactory::getNonInteractiveMailer();
     var messageBuilder  = new SysMailerMessageBuilder();

     [subjectTxt, emailBody, emailFrom, emailFromName] =
             SendEmailHelper::getEmailTemplate(templateId);

     if (emailTo != '')
     {
         System.Exception e;
         try
         {
             messageBuilder.reset()
              .addTo(emailTo)
              .addCc(emailCC)
              .setSubject(subjectTxt)
              .setBody(SysEmailMessage::stringExpand(
                 emailBody, SysEmailTable::htmlEncodeParameters(templateToken)))
                 .setFrom(emailFrom);
             //messageBuilder.addCc(emailCC);
             mailer.sendNonInteractive(messageBuilder.getMessage());
         }
         catch(e)
         {
             checkFailed(strFmt("%1", e.ToString()));
         }
     }

 }
Note that workflow notification emails are sent normally without any issues.
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