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11Is it possible to deploy Contact Center as an independent module without requiring a full Dynamics 365 Customer Service license?
The client wants to use only Contact Center functionalities
I’m interested in both licensing and technical aspects:
- Does Microsoft allow this scenario from a licensing perspective?
- Is it technically feasible, and what limitations should be considered?
I’m looking for real-world use cases or confirmation from anyone who has implemented such a setup. Has anyone come across this in practice?
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